suite of services that go beyond just point-of-sale systems

More Than Just POS, We Go Beyond

Our goal is to empower businesses with innovative solutions that enhance efficiency, streamline operations, and drive growth.

services that go beyond just point-of-sale systems

Our Services

POS Solutions

Streamline your business operations with our fully integrated point-of-sale systems. From sales processing to inventory management and customer engagement, our POS solutions are customizable to meet the specific needs of your business.

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5G Internet

Experience lightning-fast internet speeds with our 5G internet services, designed to support your business’s growing digital needs. Stay connected with reliable, high-speed connectivity for seamless online operations.

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Website Packages

Elevate your online presence with our tailored website packages. Whether you need a simple site or a full eCommerce platform, we offer professionally designed and mobile-friendly websites to help you attract more customers.

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Digital TV

Enhance your customers' experience with our Digital TV services. Perfect for restaurants, cafes, and retail stores, our high-definition channels provide engaging entertainment to keep your patrons entertained and coming back.

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POS Primary Internet

Ensure your POS systems stay online with our dedicated POS primary internet service. Designed for reliability, this service ensures your transactions and data flow without interruption, even during peak times.

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Onsite Support

Our team of experts provides hands-on, onsite support whenever you need it. From installation to troubleshooting, we ensure your systems are running smoothly and your staff is fully trained and confident in using our solutions.

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Our Restaurant Partners

Any many many more!

Upgrade Your Business with Our

Cutting-Edge POS Solutions!

Schedule a demo today and discover how our cutting-edge POS solution can transform and revolutionize your business operations. Don’t miss the chance to streamline your workflow and elevate customer satisfaction—book your demo now!

Have Any Question?

Frequently Asked Questions

IS OUR LICENSE(S) TRANSFERABLE IF I SOLD MY BUSINESS?

No, Licenses are not transferable, But you can get FREE software by becoming an Aldelo Pay customer. Call our team for details at (916) 410-1222.

HOW DO I OBTAIN THE LATEST VERSIONS OF THE SOFTWARE THAT I HAVE LICENSED?

As long as your installed location has valid technical support coverage, our latest software minor updates are available for download via our secured software distribution website. For more details, please contact our sales or support group anytime.

HOW DO I OBTAIN TECHNICAL ASSISTANCE?

Technical assistance is simple to obtain from Aldelo’s technical support call center. Just call us at (916) 410-1222 and one of our support engineers will be happy to assist.

WHAT TYPE OF SUPPORT SERVICES DOES YOUR TECHNICAL GROUP PROVIDE?

Planet POS technical support group can provide live technical assistance for issue resolutions via telephone, email and remote access. Our engineers can also provide additional value added services such as remote training, remote installation and menu programming services.

WHAT ARE THE HOURS OF OPERATION FOR YOUR TECHNICAL SUPPORT CALL CENTER?

Our technical support call center is located here in California and we are open 24/7. We are ready to provide any services relating to our software products. (Call Center may be closed on select holidays observed by the company)

CAN ANY LICENSED CUSTOMER REQUEST TECHNICAL SUPPORT SERVICES?

All licensed customers receive 30 days of 24/7 free support services when their location is initially setup. Thereafter, licensed customers can acquire an annual support agreement or request services on per incident basis.

WHAT IF I NEED ONSITE TECHNICAL ASSISTANCE?

Planet POS has over 400 independent channel partners in various territories and regions. Your installation dealer might be your first source of contact when inquiring for onsite services.

HOW CAN I ASK MORE ABOUT TECHNICAL SUPPORT RELATED QUESTIONS?

If you have more technical support related questions, simply call us at (916) 410-1222

Have Any Question?

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