No, Licenses are not transferable, But you can get FREE software by becoming an Aldelo Pay customer. Call our team for details at (916) 410-1222.

As long as your installed location has valid technical support coverage, our latest software minor updates are available for download via our secured software distribution website. For more details, please contact our sales or support group anytime.

Technical assistance is simple to obtain from PlanetPOS technical support call center. Just call us at (916) 410-1222 and one of our support engineers will be happy to assist.

Planet POS technical support group can provide live technical assistance for issue resolutions via telephone, email and remote access. Our engineers can also provide additional value added services such as remote training, remote installation and menu programming services.

Our technical support call center is located here in California and we are open 24/7. We are ready to provide any services relating to our software products. (Call Center may be closed on select holidays observed by the company)

All licensed customers receive 30 days of 24/7 free support services when their location is initially setup. Thereafter, licensed customers can acquire an annual support agreement or request services on per incident basis.

Planet POS has over 400 independent channel partners in various territories and regions. Your installation dealer might be your first source of contact when inquiring for onsite services.

If you have more technical support related questions, simply call us at (916) 410-1222